Terms.
Terms & Conditions
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1.1) All bookings are subject to availability. All bookings take place either at the photographer’s home studio or at an agreed location.
1.2) You will receive confirmation of your appointment by SMS, text, email, phone call or through social media messaging. Closer to your session date you will also receive a session guide sent via email.
1.3) All photo shoots include the use of my props subject to availability – the upmost care is taken to ensure the condition of props, any use during photo shoots, is entirely at the clients’ risk.
1.4) Baby Buntings Photography reserves the right to make changes to the prices as shown in the packages and pricelist at any time, however you will only ever pay the price that was shown on the website at the time of making your booking. Once your booking fee has been paid your session is secure based on the current pricing.
1.5) It is the responsibility of the client to notify the photographer if there are any medical conditions or physical disabilities that may have an effect on the photography shoot
1.6) All photoshoot bookings require a non-refundable booking fee. Your session is not secure until the booking fee has been paid.
1.7) Where stated your booking fee may be deducted from the package you choose after your session, please check your session details to see if this is applicable.
1.8) Making a booking and paying the booking fee is considered confirmation that you have looked at the photographs displayed on the website and/or social media and are happy with the photographers style.
Making Changes to a Booking
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2.1) If at any point after confirming your appointment you need to change your booking please contact us immediately to let us know. Where sufficient notice is provided your booking fee can be transferred to an alternative date at the photographer’s discretion.
2.2) Due to the nature of the session cake smash photoshoots can only be rebooked unto 14 days prior to the session. After this your booking fee can be transferred once only, but you will incur the cost of an additional cake booking. Prices start at £35 dependant on design & flavours.
2.3) Booking fees can be transferred once only, after this an additional booking fee would need to be paid to rebook your session.
No Shows
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3.1) If for any reason after receiving your confirmation, you fail to attend your photo shoot appointment, you forfeit your booking retainer fee. This is to cover the cost of the time already booked with the photographer.
3.2) If your session is a model call and you fail to attend your session – you will lose your slot and will not be invited to attend any future model call sessions.
Cancelling Appointments
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4.1) If you wish to cancel an appointment you will forfeit your booking fee – This is to cover the cost of the time already booked with the photographer, time invested in planning and preparation, spent on admin/messages, and those cost associated in doing so. If however you wish to re-arrange your booking for an alternative date, please see point 2.
Payment
5.1) A non-refundable booking retainer/session fee is to be paid at the time of booking.
5.2) Any session fee balance (where applicable) is due within 7 days of receiving your edited gallery. Payments/Orders placed after this time will incur a late payment fee.
5.3) Any outstanding balance is due to be paid by the client to the photographer by the date stated and no orders for prints or products will be processed until payment is received.
5.4) Payment plans for product orders are offered at the discretion of the photographer.
5.5) Where payment plans are agreed the client agrees to make payment in full on the dates agreed. You will not receive any goods until final payment is made. Upon making your final payment production times apply and you will be notified once your order is ready for collection.
5.6) Once placing your order which is to be paid for on a payment plan, this is a binding contract and you commit to completing the full payment. There shall be no refunds at any stage as per point 8.
Photography & Sessions
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6.1) The photographer’s judgement in all matters regarding locations, composition, poses, number of photographs taken and anything else relevant is final.
6.2 If the session involves a uncooperative subject (such as baby/child/children/animal/adult) and this affects the final outcome of the session this is not the photographers fault and does not deem you the right to an additional booking or refund.
6.3 Any damages caused to property, equipment, props and any other item owned by the photographer, that are caused by the client or people/pets that are with the client – the client will be charged for the repairs or replacements at the cost value.
6.4 Please ensure you arrive on time for your session – anyone that arrives more than 30 minutes late and the photographer deems that there is insufficient time to complete the session you will be asked to rearrange and will be charged an additional session fee to cover the time lost by the photographer
6.5 There is no guarantee by the photographer of the amount of images that will be produced. This is dependant on your session and how the subjects perform on the day. Where the photographer does not feel there is enough material to produce a full gallery they will inform the client.
6.6 The photographer is not obligated to provide the client with any additional images that are not already presented to them.
6.7 The photographer is not obligated to provide RAW/unedited image files.
Failure
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7.1) Whilst every care is taken at every stage of the photographic process, Baby Buntings Photography shall not be liable to the client for any failure, in whole or in part, to fulfil her obligations of a booking where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury.
7.2 In the event of cancellation of your session due to illness/injury of the photographer or for other unforeseen circumstances related to the photographer you will be offered to reschedule/refund your session.
7.3 Baby Buntings Photography can accept no responsibility for any losses incurred as a result of any such failure beyond a full refund of the original photo shoot fee (if payment has already been received).
Orders
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8.1) Full payment is required when placing an order for prints / products – your order will not be fulfilled without payment in full.
8.2) Once you have placed your order you are agreeing the approval of the item/s and understand that no item can be altered or refunded once ordered.
8.3) Each item is bespoke and individually produced – for this reason there are no refunds
8.4) Every item is individually checked by myself for quality before you are invited to collect. Upon collection you will be asked to sign agreeing to the satisfactory quality of your items. Any anomalies in your order must be raised at the time of collection.
8.5) Once your order has been handed over you are responsible for its care. Any damaged caused is at the cost of the client.
8.6) Due to the custom nature of product orders the client does not have the right to a cooling off period.
8.7) By placing an order with the photographer the client is committing to buying the products ordered.
8.8) All orders must be collected within 3 calendar months from the date you are notified that is is ready by the photography
8.9) Any order not collected within the time frame will be charged a storage fee
8.10) Any orders that have not been collected within 6 months will be destroyed, and the client will have to cover any costs if they wish to reorder
Delivery
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9.1) All prints and products are to be collected by the client unless otherwise agreed and only in rare circumstances will it be agreed that items are sent via post or courier
9.2) If it is agreed that the items are to be posted, Baby Buntings Photography makes every effort to deliver photographs without risk of damage, however I accept no responsibility for damage to any photographs whilst in transit if they are posted to you, and any loss or damages will be at the clients cost to replace.
9.3) All delivery dates are estimates. Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and I shall not be liable for any losses, costs, damages or expenses incurred by the Client or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.
9.4) Failure by the client to pay for any products or services when due, entitles Baby Buntings to withhold any services or goods until payment is received and the Client shall be liable for any costs incurred by the supplier relating to such goods.
9.5) Any delivery of goods to be made to the Client’s address – the Client shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
Copyright
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11.1) Baby Buntings Photography retains the rights and copyright to all images, at all times.
11.2) Images shall not be added to, manipulated, any part removed or altered.
11.3) Any breach of these terms may result in legal action being taken.
Gift Vouchers
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13.1) Gift vouchers are only valid for the amount and/or session type stated.
13.2) Vouchers have no cash value and if lost/expired are void.
13.3) Vouchers are non-refundable and non-transferable.
13.4) Session must be booked before the expiry date otherwise the voucher will be void.
13.5) Voucher must be presented to the photographer to be able to redeem.
13.6) Gift Vouchers will be subject to verification at the time of presentation.
Image Editing
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14.1) Image editing includes basic retouching of skin (removal of small blemishes and flakes of skin, creative input to enhance colours and backgrounds
14.2) Editing with your fee does not include editing that involves drastically changing someone’s appearance
14.3) The photographer hold the right to charge additional fees for any additional editing or special requests by the client – any such requests will be accepted or declined on the discretion of the photographer and whether it is fitting with her style or techniques
14.4) Images are fully edited before being presented to the client and the photographer holds the right to charge the client as per point 14.3 for anything additional
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Data Protection
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Baby Buntings Photography will store your name, contact details and session information on a private internal database. These details will NOT be made available to companies or individuals outside of Baby Buntings Photography other than Law Enforcement, Legal Requirements and instances where it is required to fulfil your order
My full privacy policy can be viewed here.
Your agreement to undertaking any session with Baby Buntings Photography you are fully accepting these terms and conditions.